Performance Monitoring & Metrics

Measure – Manage – Improve

Performance Monitoring enables businesses to understand whether their IT environment meets performance standards, identify bugs and potential issues, and provide flawless user experiences via close monitoring of IT resources. The best Performance Monitoring solutions provide IT teams with the information they need to connect application performance to business outcomes, as well as identify and fix performance issues before they impact the end-user, and in theory, reducing mean time to resolution (MTTR).

CPT offers comprehensive Performance Monitoring capabilities.  Our consultants know infrastructure, operating systems, application languages and database technologies. Our consultants know what normal and abnormal behaviour looks like and can help to proactively identify problems before a crisis becomes a reality.  Whether it is by using CPT’s expert tools, or our partner solutions, combined with our expertise CPT can provide solutions that will ensure performance is correctly monitored and measured.

CPT’s Performance Monitoring capabilities include:

  • Performance Metric identification, collection and retention at the right level of granularity
  • Toolset evaluation to meet clients’ specific requirements
  • Toolset implementation
  • User and Customer Performance measurement
  • Performance troubleshooting and issue resolution
  • Performance Improvement Roadmaps

Related case study: performance monitoring (superannuation)

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