One of Canada's largest financial institutions, a major player in the banking sector, noticed a sudden and unexpected spike in their monthly mainframe bill. This increase in CPU charges was significant enough to raise immediate concerns within the organization.
The bank's internal IT team launched a detailed investigation to pinpoint the cause of the escalating costs. Despite their efforts, after 18 months of analysis and troubleshooting, they were unable to identify the underlying problem.
With no internal solution in sight, the bank engaged CPT Global to bring in specialized expertise and resolve the issue quickly.
CPT Global's Subject Matter Expert quickly identified the issue: a recent hardware upgrade had inadvertently caused a legacy Assembler macro to consume 26 more CPU cycles than normal.
CPT then pinpointed 24 specific code changes needed within the macro, enabling the bank to swiftly resolve the problem and regain control of their IT budget.
By turning to CPT Global’s expertise, the bank resolved the issue quickly, generating substantial savings and operational gains.