Challenge
Following a merger of two entities, CPT helped a well-known Australian bank migrate their retail customers from one core banking system to another.
After leading the senior project team through a strategic review, CPT assumed overall responsibility for systems testing and combined acceptance testing, as well as taking on key environment and release management responsibilities.
CPT Global’s Actions
By the end of our engagement, CPT was able to deliver:
- An end-to-end governance structure
- An implementation guide and test strategies
- Plans and summary reports
Results
- $4B of value was successfully migrated
- Successfully activated 115,000 accounts, 90,000 cards, 26,000 eBanking profiles, and 5,500 phone banking profiles
CPT Global’s leadership and strategic planning facilitated a seamless migration process.

